TERMS AND CONDITIONS

Welcome to CloudTax. This portal is developed for you to file your tax return with ease, independently or through qualified professional’s help, where needed.CloudTax offers various options for you, depending on the nature of your income sources and tax liabilities. You can choose from FREE Self-Services mode to professionally reviewed or prepared option for filing your return. We will not charge you anything if you want to prepare and file your return on your own; IT’S ABSOLUTELY FREE. However, if you find it difficult to prepare or are not sure about the accuracy of the prepared return and want it prepared or reviewed by a professional, you may choose one of our packages that suits you. For package details please click here.Use of cloudtax.ca by you will be governed by the following terms and conditions. CloudTax Free (www.cloudtax.ca) and CloudTax Pro (www.cloudtax.ca/pro) (collectively, the "Services") has been built by and are operated by CloudTax Inc. (referred to herein as "us", "we", and "our"). By using the Services and/or by clicking "I agree to the terms of Services", you agree to comply with and be legally bound by the Terms, regardless of whether you sign up for an account.The Services are protected by copyright, trade secret, and other intellectual property laws. You are only granted the right to use the Services only for the purpose of personal tax returns for you and/or your family. CloudTax reserves all other rights in the Services and grants to you a personal, limited, nonexclusive, non transferable right and license/permission to use the Services.For using cloudtax.ca you agree not to use, nor permit any third party to use, the Services in a manner that violates any applicable law, regulation or these terms and conditions.

You agree that you will not (I) Provide access to or give any part of the Services to any third party, (ii) Reproduce, modify, copy, sell, trade, lease, rent or resell the Services, (iii) Decompile, disassemble, or reverse engineer the Services and (iv) Make the Services available on any file-sharing or application hosting Services. You agree that you will not use the Services to prepare tax returns (or to assist you in preparing tax returns) on a Professional Basis. Preparing a tax return on a "Professional Basis" includes, but is not limited to, receiving any consideration, monetary or otherwise, for your work. You agree that in no event shall we have any liability for damages or claims arising from your use of the Services on a Professional Basis, notwithstanding any other Terms herein and any such use shall be at your sole risk and liability. You agree that it is your sole responsibility to provide Complete and Accurate Information, while preparing your return and filing it. You agree to review your tax returns for typos and for obvious errors prior to filing your tax returns with the Canada Revenue Agency. You also agree that you are responsible for ensuring that any member of your family for whom you prepare a tax return reviews his or her tax return for typos and for obvious errors prior to anyone filing that tax return.

In case you choose to avail Services of our professionals for preparing or reviewing your Tax return through any or our packages, It is your responsibility to provide Complete and Accurate Information. Any error or omission in tax return that is result of incomplete or incorrect information shall be at your own risk and CloudTax shall not be liable for any such error or omission. You also agree that you will hold CloudTax indemnified against any claim that may arise against it due to such error or omission.For the sake of clarity "Complete and Accurate Information" means properly entering all necessary personal, tax, and financial information into the Services. This includes, but is not limited to, properly inputting and reviewing: income, expenses, deductions, prior-year deductions, prior-year carry-forwards, claims for various tax credits, and any necessary tax information (e.g., net income amounts) from your dependents.In case you choose to avail Services of professionals for reviewing your tax return, based on the information input and documents attached, you will be guided to make appropriate amendments in the return. CloudTax will only be responsible for opinion/advice given on the basis of information provided and documents attached. Reviewing a tax return includes acknowledging that all information reported on the tax return is correct and that no data is erroneous or missing. For greater certainty, reviewing a tax return includes acknowledging that a tax return is free from typing errors.

Because tax laws and regulations change frequently and their application varies widely based upon the specific facts and circumstances, interpretation rules, and taxing policies involved, you agree that you are solely responsible for the contents of the tax returns prepared in your account in case of free of cost package. In case you choose any of our packages for preparing or reviewing you tax return, CloudTax will only be responsible for opinion/advice provided on the basis of information and/or documents shared. You agree that you are solely responsible for filing your tax return with the Canada Revenue Agency and for ensuring your tax return is accepted by the Canada Revenue Agency. You understand and agree that we will not automatically file your tax return for you. You agree that we are not liable for any damages, including interest or penalties, arising from your failure to file your tax return. We cannot guarantee that your tax return will be accepted as filed, by the Canada Revenue Agency. You agree that the Services’ documentation makes it clear that the Canada Revenue Agency may require additional information, and you understand that you must keep this information on hand for the amount of time required by law. As explained in greater detail in our Privacy Policy, which is incorporated herein, you understand and agree that we cannot un-encrypt your data without your password. You agree that it is your sole responsibility to remember the login information for your account. You agree that in no circumstance is CloudTax Inc. or our principals or employees liable for any damages arising from your failure to remember the login information for your account, notwithstanding any other Terms herein.

You understand and agree that we either don’t provide tax advice (in case of preparing and filing by you) or advise you based on the information/documents shared with us. Our advice, if any, would solely be based on the complete and correct information/documents for which you need to be sure and be responsible.Any instructions, documentation, help content, blog posts, social media posts, support emails from our principals, employees, or contractors, social media replies from our principals, employees, or contractors, links to third-party websites (including the Revenue Agencies' websites), content contained in any such third-party websites linked to by us, and other similar content in and relating to the Services (collectively, the "Help Content") are provided for your convenience only. You agree that under no circumstance is the Help Content to be construed as us providing tax advice to you. For any amount payable against a packaged you can pay by credit card or through Paypal. If you pay by credit card we will ask you to provide your credit card information and our payments provider will charge your credit card the amount you are obligated to pay. If you pay by Paypal we will direct you to the relevant payment system and you will be subject to that system's terms and conditions. Should you wish to dispute a payment, you may contact us at CloudTax Inc., Suite 2201, 250 Yonge Street Toronto, Ontario M5B 2L7, Canada or at 647-243-7666. We will, not retain your credit or debit card details, however, our payments provider may keep this information for a reasonable amount of time. If you provide complete and accurate Information, we warrant to properly calculate your tax payable or refund. We disclaim any responsibility for your failure to enter complete and accurate Information, and for any choices you make regarding the treatment and processing of your tax situation.

To the maximum extent permitted by applicable law, we disclaim all other warranties, express or implied, regarding the Services, including its fitness for a particular purpose, its quality or its merchantability.For greater certainty, we do not warrant that the Services is free from bugs, interruptions, errors, or other program limitations, nor that the CloudTax.ca site, or the servers that makes it available, are free of viruses or other harmful components. Your security and privacy are our utmost concern. Our Privacy Policy is available at CloudTax.ca/privacy and is incorporated into these Terms by reference. We are responsible for protecting the security of your data and personal information that is in our possession and will maintain commercially reasonable administrative, technical and physical procedures to protect your data and personal information. However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures. You understand and agree that you use the Services at your own risk. You understand and agree that the entire liability of CloudTax Inc. and our principals, employees or any other person, corporation or organization that has helped us shall be at all times limited to the amount, if any, that you paid to use the Services. You agree that we are not liable for any indirect, special, incidental, or consequential damages (including damages for loss of business, loss of profits or investment, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if we have been advised of the possibility of such damages and even if a remedy set forth herein is found to have failed of its essential purpose. Your right to use the Services is protected by copyright, trade secret, and other intellectual property laws, and we retain all rights, title and interest, including all intellectual property rights, in and to the Services. You acknowledge that the Services and all related documents are protected by Canadian copyright laws and international treaty provisions. You agree you will not reproduce, modify, copy, deconstruct, sell, trade or resell the Services. You understand that certain parts of the Services may have been designed or developed by third party licensors and may include software licensed by such third parties, who shall be authorized to hold you responsible for any copyright infringement or violation of this agreement. You agree to the exclusive jurisdiction of the Province of Ontario in governing any disputes that may arise under these Terms.We reserve the right to change these Terms at any time. If we make a material change to the Terms you will be notified through the Services or through email.

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