How to check your income tax refund status

How to check your income tax refund status

April 10, 2020

When you use CloudTax to file your tax return online, you quickly receive a confirmation number. It only takes a few seconds because the system only checks that your return is accepted for processing through NETFILE.  This is a CRITICAL step! You’ll need that number to know how to check your income tax refund status. So, keep it with your tax documents.

If the CRA needs to contact you for any reason, it could delay your notice of assessment and any refund.


After processing your return, the CRA sends you a notice of assessment by mail unless you register for email notifications. Then, a notification arrived by email, and you view your notice of assessment in My Account.

Without a NETFILE confirmation number, then you can be sure CRA did not receive your tax return.

How To Check Your Income Tax Refund Status

It might seem like forever, but tax refunds do eventually show up! You can walk to the mailbox every day or check your online bank account. But that only tells you if the money has arrived. CRA has other ways to check.

But first, make sure CRA received your return. You can’t get a refund if you don’t file!

Check Online or by Phone

  • Use CRA’s My Account
  • Use MyCRA mobile app
  • Call CRA Telerefund 1-800-959-1956
    • If you use Telerefund, provide your:
      • Social Insurance Number (SIN)
      • Total income on line 15000 of your T1 tax return
      • Month and year of birth

Then wait 8 business days to call to check your refund status if you filed your taxes electronically and reside in Canada (8 weeks if you filed by mail).

See also ‘Registering for CRA My Account

Check Your Income Tax Refund Status for Non-Residents of Canada

If you are a non-resident, please wait 16 weeks to call CRA about your refund.

When to expect your refund

Filing online changes when you expect your refund. CRA’s works to process refunds within:

  • 8 business days, when filed online
  • 8 weeks when a paper return arrives by mail

These timelines apply to returns received on or before the due date.

Some returns take longer to process, especially when selected for a detailed review. Detailed review of your tax return.

Using direct deposit gets you your refund faster. This is where you set up direct deposit.

So, if you’re wondering how to check your income tax refund status, follow these simple directions. CloudTax makes sure you get the refund you deserve.

Nimalan Balachandran is the Founder & CEO of CloudTax, an income tax filing platform, certified by the Canada Revenue Agency, that allows simple tax filers to file their taxes from home. He was a former employee at the Canada Revenue Agency, and has been in the tax preparation industry for over 10 years. His goal was to bring his passion for technology and assisting Canadians in minimizing their taxes together, by building new software that allows Canadian residents to file simple taxes on their own. Along with his background in accounting, finance, artificial intelligence & business strategy from Seneca College and Massachusetts Institute of Technology, Nimalan has also worked as a Financial Advisor at Sun Life Financials. Nimalan also co-founded a not-for-profit organization, ATI Foundation, serving individuals with intellectual and physical disabilities in the Greater Toronto Area.


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